Unfortunately some network providers (EE, Sky) age restrict our website being related to tattoos, deeming it unsafe for under 18s.
If your client has strict parental controls turned on (sometimes called adult content filter or content lock) then they may not be able to access the website straight away.
This generally happens when browsing using mobile data and not WiFi.
Here is an example of what a client might see with the restriction turned on:
How to fix it
All network providers allow you to change your content settings and are usually found on the providers app or website. Here are a few handy guides for different providers.
Sky Mobile - Parental controls
Once the filter or content lock has been turned off then the website will be available 🙌